Please do not send your purchase back to the manufacturer.

If the product is faulty, please email admin@beauteandco.com.au and we will provide a return label to send back to us for inspection and replacement/refund.

REFUNDS (if applicable)

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

late or missing refunds (if applicable)

If you haven’t received a refund yet, first check your bank account again.

It may take some time before your refund is officially posted. 

Contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at admin@beauteandco.com.au

sale items (if applicable)

Only full priced items may be refunded, unfortunately sale items cannot be refunded. 

shipping

To return your product, you should mail your product to:  Beaute & Co, 661 Darling Street, Rozelle NSW 2039

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

You should consider using a trackable shipping service or purchasing shipping insurance as we cannot guarantee that we will receive your returned item.